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FAQ

Frequently Asked Questions

Everything you need to know about the services and billing.

 How long has VAI been operating and what is their track record?

VAI was founded in 2020, and quickly launched parts supply operations in 2021. 

They now serve clients across more than 25 countries, with a large inventory of certified parts, and have built a global network of OEM suppliers, maintenance facilities and aviation-industry partners. 

 How does VAI ensure quality and compliance in the parts and services they deliver?

VAI emphasizes certified excellence — all parts are OEM-certified (or meet equivalent industry standards), and their maintenance and teardown services comply with the rigorous requirements of aviation safety. 

They use standard industry packaging protocols (e.g. ATA Spec 300) for shipping, and their inspection and supply-chain practices follow standard aviation-industry norms to ensure traceability and reliability. 

Who typically works with VAI (what types of clients)?

VAI serves airlines, cargo operators, private aircraft owners, and other aviation-industry professionals worldwide. 

Whether you need specific niche parts, pre-owned aircraft, or full aircraft-management and support services, VAI aims to tailor solutions to your needs and standards. 

How can I get in touch or request a quote from VAI?

You can contact VAI directly by phone: +1 (602) 908-3750, or via email (as listed on their website). 

Alternatively, you can submit a request via their website’s “Submit Quote” or “Contact Us” form — their team aims to respond quickly with detailed information about parts availability, aircraft sales, or management services.

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